LectureScribe has been designed with privacy in mind. We are based in Europe (Courts of Spain), so we comply with the General Data Protection Regulation (GDPR). Our business model is based on subscriptions, so we limit the information collected about you. In this policy, you will find the necessary information on the data we collect and the purposes for it. For any questions, you can always contact us at hello [at] lecturescribe.io. All our servers are hosted in Europe, and data residency and processing of AI Models occur in Europe as well. You will be notified in case this changes in the future.

This Privacy Notice describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:

• Use our web platform (LectureScribe), or any other application of ours that links to this Privacy Notice.
• Use LectureScribe. LectureScribe is an AI-powered transcription and note-taking platform that transforms lectures, meetings, and audio content into organized, searchable notes using advanced AI technology.
• Engage with us in other related ways, including any sales, marketing, or events.

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at hello [at] lecturescribe.io.

SUMMARY OF KEY POINTS

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at hello [at] lecturescribe.io.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information Provided by You

Email Addresses and Names: The sign-up process for LectureScribe is via Firebase Authentication (Google Sign In and email/password). We collect and store your email address and name encrypted in our servers so we can provide functionality within the platform.

Content Data: We collect the content you upload and process:

• Audio files, documents, and images you upload for transcription
• Generated transcriptions, notes, and summaries
• Folder organization and content categorization
• Search queries within your content

Usage Data: We collect information about your platform usage, including:

• Upload history and file processing status
• Content views and exports
• Feature usage patterns
• Session duration and activity logs

Marketing and Analytics Data

Cookie Usage:

• Marketing cookies: Enable us to measure advertising effectiveness and improve our marketing campaigns
• Analytics cookies: Help us understand how users interact with our platform to improve functionality
• Essential cookies: Required for core platform functionality and cannot be disabled

What happens if you decline marketing/analytics cookies:

• ✅ All core features remain fully functional
• ✅ Your subscription and billing work normally
• ✅ AI transcription and all tools available
• ❌ We cannot measure marketing effectiveness
• ❌ Limited analytics for platform improvements

Subscription Data: We collect information related to your subscription:

• Stripe customer ID
• Subscription status and billing information
• Usage limits and consumption tracking (monthly uploads)
• Payment history (managed by Stripe)

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication
• To deliver AI-powered transcription and note generation
• To send administrative information about our services
• To fulfill and manage subscriptions through Stripe
• To protect our Services including fraud monitoring
• To improve our services through usage data analysis
• To enforce usage limits based on subscription tiers
• To measure marketing effectiveness (with your consent via cookies)

3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share your data with third-party vendors and service providers who perform services for us:

• Cloud Computing Services: Google Cloud Platform (for hosting, databases, and AI transcription services)
• Payment Processing: Stripe (for subscription management and payment processing)
• Authentication Services: Firebase Authentication (for secure user authentication)
• Analytics Services: Google Analytics 4 (with your consent via marketing/analytics cookies)
• Marketing Services: Google Ads (with your consent via marketing cookies)

Data Security and Processing:

• Cloud Processing: All information is processed securely in trusted cloud providers (Google Cloud Platform)
• End-to-End Encryption: Your data is encrypted both in transit and at rest using industry-standard encryption protocols
• Data Ownership: You retain full ownership of all your content and data
• Secure Infrastructure: Our cloud providers maintain enterprise-grade security standards and certifications

4. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

Yes, we offer products powered by artificial intelligence. Audio files, documents, and other content submitted by you to the platform will be processed by Google Cloud AI services to generate transcriptions, summaries, and organized notes.

Important AI Privacy Protections:

• No AI Training: Your content and data are NOT used to train or retrain any AI models
• Data Ownership: You are the sole owner of your information and content
• Data Residency: Data processing happens in Europe with European endpoints
• Provider Security: Google Cloud provides strong data protection guarantees and enterprise-grade security
• Encryption: All AI processing occurs with encrypted data in secure cloud environments
• No Model Training: Our cloud providers do not use your data to improve or train their AI models

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice:

• Log files: 90 days for security monitoring
• Uploaded content and transcriptions: Retained while account is active
• Account data: Retained while subscription is active
• Payment records: 7 years (legal requirement)
• Backup data: 30 days retention cycle

6. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws:

• Right to access: Request copies of your personal data
• Right to rectification: Correct inaccurate data
• Right to erasure: Request deletion of your data
• Right to restrict processing: Limit how we process your data
• Right to data portability: Receive data in machine-readable format
• Right to object: Object to processing based on legitimate interest
• Right to withdraw consent: Where processing is based on consent

How to Exercise Your Rights:

Contact us at hello [at] lecturescribe.io

• Response time: Within 30 days
• No cost: Rights exercised free of charge
• Identity verification: May be required for security

7. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email us at hello [at] lecturescribe.io.

We are based in Spain and subject to the jurisdiction of Spanish courts.

8. DATA DELETION

Upon your request to delete your account, we will deactivate or delete your account and information from our active databases within 30 days. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.